Case study · 8 min read
Marketing case study: inside Queen's College, Taunton
An inside case study of in-house marketing at Queen's College Taunton — SEO, email, photography and content for an independent school in Somerset.
By Jack Frampton, Multi-Channel Marketer at Queen's College, Taunton · Published 13 June 2026
Queen's College, Taunton is one of the South West's leading independent schools. Marketing for an independent school is a unique brief — community-led, parent-facing, brand-sensitive and tightly seasonal. Here's a case study of how the in-house marketing function runs.
The starting point
The opportunity: long-standing brand equity, an active community, and a calendar of events most parents already know about. The work: tighten the digital funnel — SEO, email, paid social, Google Business Profile — so prospective parents can find, evaluate, and enquire faster.
SEO and content
Built around real parent searches: open mornings, fees, scholarships, sixth form, sport, boarding. Each surface has a dedicated page with original copy, real photography and proper schema. Google Search Console drives the priority list.
Email marketing
Segmented sends in Mailchimp by year-group, current parent vs prospective, and event interest. Recent campaigns (Cricket, Comedy, Summer Ball, Show in a Week, Fashion Upcycling) drove £3,790 in ticket revenue across a single summer — see the homepage stats.
Photography and design
In-house photography for sport, music, drama, admissions and events. Graphic design in Canva and Adobe Creative Cloud for the prospectus, posters, social and the school's wider brand assets — see the work page for examples.
What the apprenticeship adds
Running this in-house while training on the Multi-Channel Marketer (Level 3) standard keeps the work informed by current best-practice and pushes me to ship faster than a traditional marketing junior would. The school benefits from a marketer working at 2026 pace; I benefit from a portfolio of real campaigns.
Frequently asked questions
- Who runs marketing at Queen's College, Taunton?
- Queen's College, Taunton has an in-house marketing function. Jack Frampton, a Level 3 Multi-Channel Marketing Apprentice, runs day-to-day SEO, email, content, photography and paid social alongside the Admissions team and Senior Leadership.
- What makes independent school marketing different?
- Independent school marketing balances brand and tradition with a fast, parent-facing digital funnel. Decisions are made by parents who research extensively before enquiring, so SEO, content and email are central — not paid acquisition alone.
- What results does the Queen's marketing team measure?
- Open day registrations, prospectus downloads, organic enquiries, email engagement, ticket revenue for events, and brand search lift on Google over time.